Hertfordshire’s Beattie Brothers Transport is running five new Mercedes-Benz rigids after being tempted back to the three-pointed star by the quality and cost-effectiveness of the product, and the promise of customer-focused back-up from local Dealer S & B Commercials.
The Stevenage-based operator last bought Mercedes-Benz trucks some years ago, before switching to another manufacturer. However, as Business Development Manager Matt Moore revealed: “We soon discovered that this supplier’s after sales service was not good enough.
“Meanwhile,” he continued, “following Imperial Holdings’ acquisition of S & B Commercials in 2014, we’ve seen a lot of investment made in the Dealer’s facilities, and heard very good things about the levels of customer care its staff are now providing.
“The Mercedes-Benz truck range has also been renewed from top to bottom. The rigids we operated in the past were always well-built and reliable, but the latest models are a huge step forward in terms of fuel-efficiency and driver comfort, as well as being a lot smarter in appearance. We tried a couple of demonstrators and were hugely impressed.”
Beattie Brothers Transport runs a fleet of 30 vehicles, from 7.5-tonners to 44-tonne tractor and trailer combinations. Many are involved in collection and delivery work for local customers of the Palletforce network, but others are employed on same-day or longer distance work for clients operating across a range of sectors.
All five of its new trucks have ClassicSpace cabs, and curtainside bodywork by Wessex Vehicle Bodies, of Salisbury. Four are 18-tonners: three Antos 1824s with day cabs, and an Actros 1824 with a sleeper, which is used for occasional longer assignments requiring a night out. The remaining vehicle is a 12-tonne Atego 1218.
One of the Antos has curtains printed with the livery of customer Altro Flooring, of Letchworth, while another is in the white and green colours of Hertford-based wholesale plant nursery Rochfords.
“We’ve only just set these new Mercedes-Benz trucks to work but the initial signs are certainly very encouraging,” said Mr Moore. “The fuel returns have been particularly promising from day one – we’re getting up to 12 mpg from the 18-tonners, which is already ahead of our fleet average for this size of vehicle.
“They were also competitively priced and our drivers are really pleased with them too, and while these are still very early days the service from S & B Commercials has been professional and attentive. As a complete package, the Mercedes-Benz teams are ticking all of the boxes.”